Shipping & Delivery Policy
Reliable Delivery for Your Electrical Projects
At Zamteq Electric, we understand the importance of timely delivery for your industrial, commercial, and residential projects. In partnership with Zamteq Electric (Pvt.) Ltd., we ensure your equipment reaches you safely and efficiently.
1. Delivery Areas
We offer nationwide shipping across the Islamic Republic of Pakistan. Whether you are in a major metropolitan city like Karachi, Lahore, or Islamabad, or in a remote industrial zone, we strive to deliver to your doorstep.
2. Processing & Dispatch Time
- Standard Orders: Small items like MCBs, Relays, and Accessories are typically processed and dispatched within 24 to 48 hours.
- Industrial Equipment: Large items such as ACBs, MCCBs (Bulk), and VFDs may require 2-3 business days for technical inspection and secure palletized packaging before dispatch.
3. Estimated Delivery Timelines
- Major Cities: 2 to 4 business days.
- Other Regions: 4 to 7 business days.
- Note: Delivery times may be affected by public holidays, weather conditions, or logistics delays beyond our control.
4. Shipping Charges
- Shipping costs are calculated based on the weight and dimensions of the products and the delivery location.
- For High-Value Bulk Orders, customized shipping quotes can be arranged through our WhatsApp support.
5. Handling of Heavy Equipment
For heavy-duty power distribution units and automation systems, we use specialized logistics partners to ensure zero-damage transit. We recommend having a certified team ready at your site to receive and unload heavy equipment.
6. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to monitor your shipment's progress.
7. Warehouse Pickup (Self-Collection)
Customers who wish to collect their orders directly can visit the Zamteq Electric (Pvt.) Ltd. warehouse facility after receiving an "Order Ready for Pickup" notification. Please contact us in advance to schedule your collection.
8. Damaged Shipments
If you receive a package that shows visible signs of damage, please do not accept it and notify us immediately at delixielectricpak@gmail.com or via our official support line.
Nationwide Delivery
Shipping across all major cities of Pakistan.
Secure Packaging
Industrial-grade packing for fragile components.
Order Tracking
Get real-time updates on your shipment status.