Terms and Conditions

Welcome to zamteqelectric.com. These Terms and Conditions govern your use of our website and the purchase of electrical products from Zamteq Electric, operated in partnership with Zamteq Electric (Pvt.) Ltd.

1. General Conditions

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Delixi Electric Pakistan's website if you do not accept all of the terms and conditions stated on this page.

2. Product Information and Use

  • Technical Assistance: Our team and Zamteq Electric (Pvt.) Ltd. provide product selection assistance; however, the final selection and installation must be carried out by a certified electrical professional.
  • Industrial Grade: Most products (MCBs, MCCBs, ACBs, VFDs) are industrial-grade. Improper use can lead to equipment failure or safety hazards. We are not liable for damages caused by incorrect installation.

3. Pricing and Availability

  • Price Updates: Prices for our products are subject to change without notice.
  • Price on Request: For high-value industrial equipment or bulk orders showing "Rs. 0.00", customers must contact us via the provided WhatsApp link to receive a formal quote.
  • Errors: We reserve the right to cancel orders if a product is listed at an incorrect price due to a typographical error.

4. Shipping and Delivery

We deliver across Pakistan using trusted logistics partners. While we strive to meet delivery timelines, we are not responsible for delays caused by courier services or unforeseen circumstances (Force Majeure).

5. Returns and Warranty

  • Genuine Products: We guarantee 100% genuine Delixi Electric products.
  • Warranty: Warranty terms vary by product category (e.g., Industrial Automation vs. Power Distribution). Please refer to the specific product documentation for warranty details.
  • Returns: Returns are only accepted for manufacturing defects or incorrect items delivered, provided the product remains in its original, unopened packaging.

6. Limitation of Liability

In no event shall Delixi Electric Pakistan or Zamteq Electric (Pvt.) Ltd. be liable for any indirect, incidental, or consequential damages resulting from the use of products purchased through this site.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.